- What are the shipping options?
DeMay offers free US shipping on orders over $59. For all others, we offer flat rate shipping.
- When will my order be shipped?
Orders are shipped within 1-2 business day from Monday to Friday, after payment processing is approved.
- Do you offer returns or exchanges?
Due to the nature of our products we do not offer returns. We encourage you to contact us at email@example.com for product recommendations based on your skin care needs. We do offer a refund if a product was damaged during shipping.
- Can I cancel my order?
Yes, if your order hasn’t been processed. Once it has been shipped, we cannot change or cancel. You can email us at firstname.lastname@example.org and we'll do everything we can to assist you.